FAQs
What documents must be provided to rent a vehicle at the Vibrations premises?
When renting you will be asked:
(1) a valid identity document (identity card or passport);
(2) a valid A driving license;
(3) a bank card; And
(4) proof of address less than 3 months old (EDF invoice, rent receipt, etc.).
What is the age requirement to rent a vehicle?
The required age is at least 20 years old. You must also have a valid A license. A1 and A2 licenses do not allow us to rent our vehicles.
How much is the deposit for rented vehicles?
The amount of the deposit for each Vehicle that we offer for rental is three (3) thousand euros.
When does Vibrations release your deposit?
Vibrations releases your deposit fifteen (15) days after the last day of rental.
What is the minimum length of a rental period?
One (1) full day, that is to say twenty-four (24) hours, whatever the vehicle.
How to calculate your motorcycle glove size
If you don't know your glove size, simply measure your palm circumference: bend your hand slightly without making a fist and measure with a tape measure without including the thumb. Preferably perform this operation on your “strong” hand.
Do all motorcycles work the same?
No, before each departure, a complete tour as well as explanations of the bike will be done individually.
I would like to have the vehicle I rented delivered somewhere other than the Vibrations premises. Is it possible ?
Yes it's possible. Call us (+33 7 82 64 32 52) or send us an email (contact@vibrations-cie.com).
How do I know my helmet size.
To choose your helmet carefully, measure your head circumference using a tape measure. You should place the meter 2.5 cm above the eyebrows. If you are between 2 sizes, we advise you to take the smaller one because over time the cheek foams take the shape of your face and soften.
What clothing is not recommended/dangerous?
As a general rule, all clothing or accessories that are likely to protrude below the seal should be avoided (long scarves, flowing skirts or long dresses, handbags with long shoulder straps, etc.), these elements can get stuck in the wheels of the the motorcycles.
Shorts, T-Shirts and open shoes are STRONGLY NOT RECOMMENDED.
What equipment should I have?
Mandatory equipment: Approved helmet and gloves,
Recommended equipment: Shell jacket, shell pants and motorcycle boot.
I don’t have any gloves, can you get me a pair?
Yes. Vibrations offers gloves for rental or sale to allow you to ride safely. If you have special requests regarding gloves, call us (+33 7 82 64 32 52) or send us an email (contact@vibrations-cie.com).
I don’t have a helmet, can you get me one?
Yes. Vibrations offers helmets for rental or sale to allow you to ride safely. If you have specific requests regarding headsets, call us (+33 7 82 64 32 52) or send us an email (contact@vibrations-cie.com).
What should I do in the event of a vehicle breakdown or accident?
Our vehicles have 0 km assistance. In the event of a breakdown or accident, we ask you to call assistance and you will be attended to immediately.
Do I have to fill up with gas when returning a vehicle?
Unless otherwise noted, Vibrations provides you with the vehicle with a full tank of fuel and we ask you to return it with the same level of fuel, failing which we will charge you for the tank and the costs. Only Unleaded 98 (E5) or exceptionally Unleaded 95 (E10) are compatible with our motorcycles. BioEthanol (E85) is completely prohibited, it causes irreversible engine damage.
Puis-je aller à l’étranger avec le véhicule que je loue ?
Our vehicles are suitable and insured for travel to a number of countries in Europe under certain conditions. We ask that you please send us your requests by calling us (+33 7 82 64 32 52) or sending us an email (contact@vibrations-cie.com).
Quelle est la durée maximum d’une période de location ?
There is no maximum limit on the rental duration of one of our vehicles. However, if the rental period exceeds 30 days, certain special conditions will apply, in particular to allow the Vehicle to be maintained in optimum operating condition. We ask that you please send us your requests by calling us (+33 7 82 64 32 52) or sending us an email (contact@vibrations-cie.com).
How is the deposit required for rental set up?
The deposit is made only by bank card to allow an imprint to be taken, that is to say the money is blocked in your account but not debited. The deposit is used in cases where, for example, damage is caused by the Renter to the Vehicle without this being covered by insurance.
I have a foreign license, do you accept it?
Oui, nous les acceptons.